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TechHurts.com
SOFTWARE THAT DOES NOT PHONE HOME  ·  EST. WHENEVER
☞ Four sentences.
Shorter than the terms of service you agreed to this morning.
The Terms, In Full

No subscriptions, no relationship.
That work for you?

This is the whole agreement. There is no longer version, no PDF, and nothing that begins “by continuing to use this service”.

The Manifesto — please read all four sentences

1 We make software. It is the part of this we actually enjoy, so it is the part we do. Everything else — the billing, the funnel, the quarterly engagement review — is overhead we declined to build.
2 You install software. On your device. It runs there, offline, on your own silicon. Nobody can switch it off remotely, because nobody has a switch.
3 We charge you nothing. No price, no tier, no trial, no card on file, no seat count, no renewal, no invoice, no procurement call.
4 And you don't complain. You paid nothing, so nothing is owed. This is the clause that makes the other three possible.
What ideal number four actually means

It is not a demand for silence, and it does not mean we are rude about problems. It means the entitlement that comes with a receipt does not apply here, because there is no receipt.

  • Welcome: a clear bug report, steps to reproduce, a patch, a genuine question, a note that something worked well.
  • Not welcome: a deadline, an escalation, an SLA, a demand for a feature by a date, or the phrase “as a user I expect”.
  • Always available: the source code, so that if we say no you can do it yourself and never need our permission.
“No subscriptions, no relationship — that work for you?” — asked once, at the door, and never again
Why technology hurts

Software used to be a thing you had. Now it is mostly a thing you are renting, and the rent is not only money. It is an account you did not want, a password you have to rotate, an update that removed a feature, a licence server that decided you were offline for too long, a telemetry stream you cannot turn off, and a permission dialogue that will not explain itself.

None of that is a technical necessity. It is what happens when the relationship — the recurring, measurable, monetisable relationship — becomes the product, and the software becomes the excuse for it.

So we removed the relationship. What is left is a file you download, that runs on your machine, that does not know who you are, and that will keep working for exactly as long as your hardware does. That is the entire idea. The privacy page is just this same argument applied to your data.

☞ The one thing we ask. If you like it, tell somebody about it instead of telling us. And if you want to fund the next one, the tip jar buys tokens, which become more software. It does not buy priority, support, or a relationship — see ideal number four.

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